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Returns & Exchanges
If you aren't completely satisfied with your stride, we offer a 30-day return policy for unworn shoes in their original packaging.
1
Initiate Request
Visit our online returns portal and enter your order number and zip code.
2
Print Label
Download and print the prepaid shipping label provided via email.
3
Package Item
Place the shoes in their original box and secure them in a shipping mailer.
4
Drop Off
Leave your package at any authorized carrier location. Your refund will be processed upon inspection.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing